Terms & Conditions — Zamadam Adventure
Last updated: June 2026
These terms apply when you book tours, safaris, Kilimanjaro treks, Zanzibar holidays, or related services with Zamadam Adventure (Aim Mall, Arusha, Tanzania). By completing checkout, submitting a travel proposal, or confirming a booking with us, you agree to the following.
1. About us
Zamadam Adventure arranges travel services in Tanzania through licensed partners, lodges, parks, and local suppliers. We act as your tour operator for itineraries we confirm in writing.
2. Bookings & quotes
Prices on the website are indicative until we confirm availability, park fees, and accommodation for your dates. A booking is confirmed only after you accept our written proposal and pay any required deposit. For common pre-booking questions, see our Safari FAQs.
3. Payments
Deposit and balance due dates will be stated on your invoice. We accept payment methods shown at checkout or on your invoice. Bank charges and currency conversion fees are the client’s responsibility unless stated otherwise.
4. Cancellations & refunds
Cancellation terms depend on how close to departure you cancel and supplier rules for lodges and parks. We will communicate applicable fees before processing any refund. Flexible rescheduling may be available when supplier rules allow — ask us before paying if your dates might change. Travel insurance is strongly recommended.
5. Changes by you or us
Itineraries may change due to weather, park authority decisions, flight delays, or safety. We will offer reasonable alternatives. If we must cancel for force majeure, we will refund recoverable amounts or offer rescheduling where possible.
6. Your responsibilities
You must hold valid passports, visas, vaccinations, and insurance required for Tanzania. Follow your guide’s safety instructions and park rules. Inform us of medical conditions, dietary needs, or mobility requirements before travel.
7. Liability
To the fullest extent permitted by law, Zamadam Adventure is not liable for indirect loss or events outside our control (including third-party delays). Our liability for proven direct loss is limited to the amount paid to us for the affected services.
8. Privacy
We use your contact and booking details to deliver your trip and send related communication. We do not sell personal data. Contact us if you would like a copy of information we hold or have questions about how we use it.
9. Contact
Zamadam Adventure
Aim Mall, Arusha, Tanzania
Phone / WhatsApp: +255 766 640 836
Email: zamadamadventure@gmail.com
Ready to plan your trip? Request a travel proposal · Browse all trips · Safari FAQs · Contact us
