FAQ's

We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard), bank transfers, and secure online payment platforms. For more details, please visit our Contact Us page or contact our team.

Our tour prices typically include accommodations, meals as specified in the itinerary, park fees, transportation, and the services of a professional guide. For a full breakdown, check the Inclusions section of your chosen tour package.

Our main office is located in Arusha, Tanzania, the gateway to many of Tanzania’s most famous national parks and attractions. We also operate tours across Tanzania, including the Serengeti, Ngorongoro Crater, and Zanzibar.

You can reach us via email at zamadamadventure@gmail.com or info@zamadamadventure.com, by phone at +255 766 640 836, or through our website’s Contact Us form. We’re here to help with any questions or booking inquiries!

Our refund policy depends on the timing of your cancellation. Please refer to our Cancellation Policy for detailed information, or contact our team for assistance.

Most of our tours are suitable for all ages, but some activities, like climbing Mount Kilimanjaro, may have age or fitness requirements. Please check the specific tour details or contact us for more information.

Wi-Fi availability varies depending on the location. While some lodges and camps offer Wi-Fi, remote areas like national parks may have limited or no connectivity. We recommend enjoying the opportunity to disconnect and immerse yourself in nature!

At Zamadam Adventure, we’re passionate about creating unforgettable experiences. With expert guides, personalized itineraries, and a commitment to sustainable tourism, we ensure every trip is as unique as you are. Let us take you on a journey you’ll never forget!